ServicesUsing our considerable and broad experience, Q can deliver off the shelf and custom solutions for the mobile environment, web and cloud based as well as local desktop applications while our Consultancy services can also help you to build and implement your IT plan. We have delivered solutions as varied as a floor standing kiosk unit with a touch screen, ticket printer and swipe reader (that we designed and built) with our promotion software on it to passenger accounts on a luxury cruise liner!
Many clients are now looking beyond our popular “brochure” web sites to make use of increased capability now offered by our latest generation web applications. With faster and more reliable broadband, web applications and cloud computing are excellent platforms for either a small requirement or a complete company processing system. Our considerable expertise in understanding business processes and systems design makes us number 1 in web application development. We have recently completed client projects for recruitment management, memorabilia order and invoice processing, satisfaction surveys, membership and health and safety questionnaires.
Mobile phones are forever getting better at what they do. Tablet devices make the user experience much easier with their bigger screen size but they the mobile phone offers great flexibility and practicality. Both can be utilised to give portable and prompted data entry and – in our case - because we have developed applications, they will work even when there isn’t a mobile phone signal. Because we have written the mobile application as well as the web application, our solutions are completely and seamlessly integrated. This gives our clients the best value, the most efficiency and the best of both worlds. We have recently completed data capture projects for companies and organisations in the motor, healthcare and civil markets.
Having both the software and database on your pc or network server keeps you independent of the internet and gives you the best performance and a huge range of functionality. Our first desktop application was written 23 years ago and an evolution of this name and address database is still in use today! Other examples include a project management “dashboard”, production planning, membership, loyalty, telephone call handling and logging, an email “sweeper” and an interface to Sage accounts.
Whatever your company size, your IT is vital to your business, to your efficiency and to your profitability. Your strategy gives you the route to get there but it’s only useful if it’s relevant. Because of our vast breadth of experience gained from designing and writing applications in many completely different industries we are your best option to help you build your IT route-map. We have expertise that you can wield to help with individual projects (both managerially and for their delivery) either solely or as part of a larger team. We’ve recently been involved with large defence and aerospace companies and have helped them with project controls and use of their existing systems.
If you are one of our excellent clients already you can now pay online to purchase accessories for your application.
Q services are experts in customer loyalty and capturing customer data. Whether it be tracking customer visits or capturing and analysing spending patterns to provide you with data to use for targeted advertising, promotions and special offers. The bottom line is, with our suite of loyalty products, we can help you get to know your customers better and also know your business better by allowing you to understand what it is your customers spend their money on, how often they visit, how much they spend per visit and whether or not there are any patterns.
Some companies think “stamper-card” style schemes can offer loyalty capability when in reality all they do is reduce bottom line as a result of the discount you give away. Our applications allow you to analyse true customer loyalty data and to harvest the gold-dust that is customer contact information.
